Terms of service

Terms of Service

Welcome to Aromance! These Terms of Service ("Terms") govern your use of our website and the purchase of our scented candles and wax tarts. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. General Conditions

  • You must be at least 18 years old or have the consent of a parent or guardian to use our website and make purchases.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to use our website for any unlawful purpose or in any way that violates these Terms.

2. Products and Pricing

  • All scented candles and wax tarts are subject to availability. We reserve the right to discontinue any product at any time.
  • Prices are listed in [£ GBP] and are subject to change without notice. Prices do not include shipping fees or applicable taxes, which will be added at checkout.
  • We strive to display product images and descriptions as accurately as possible, but we cannot guarantee that colours, or other details will match your expectations due to monitor differences.

3. Orders and Payments

  • By placing an order, you agree to provide accurate and complete information, including your shipping address and payment details.
  • We accept payments via credit/debit cards, PayPal, Apple Pay, Google Pay. Payment must be completed in full before your order is processed.
  • We reserve the right to cancel or refuse any order if we suspect fraud, unauthorised activity, or for any other reason.

4. Shipping and Delivery

  • We ship to the United Kingdom, Northern Ireland and the Republic of Ireland. Shipping times and costs will be provided at checkout.
  • Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier.

5. Returns and Refunds

  • Our return and refund policy is outlined in our Refund Policy. By making a purchase, you agree to the terms of that policy.
  • Please review the Refund Policy for details on eligibility, return windows, and the refund process for scented candles and wax tarts.

6. Intellectual Property

  • All content on our website, including product images, descriptions, logos, and designs, is the property of Aromance or our licensors and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.

7. User Conduct

  • You agree not to:
    • Post false, misleading, or harmful content on our website (e.g., in reviews or comments).
    • Attempt to interfere with the functionality of our website, including introducing viruses or malicious code.
    • Use our website to engage in fraudulent or illegal activities.

8. Limitation of Liability

  • Our scented candles and wax tarts are for personal use only. You are responsible for using them safely and following all safety instructions (e.g., never leaving a lit candle unattended).
  • To the fullest extent permitted by law, Aromance shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website, including but not limited to property damage, injury, or loss of data.
  • Our total liability for any claim shall not exceed the amount you paid for the product in question.

9. Changes to These Terms

  • We may update these Terms from time to time to reflect changes in our business practices or legal requirements. The updated Terms will be posted on our website with the "Last Updated" date.
  • Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

10. Governing Law

  • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.
  • Any disputes arising from these Terms or your use of our website shall be resolved in the courts of the United Kingdom.

11. Contact Us

If you have any questions about these Terms, please contact us at: